Support

HomeIQ Academy is provided through your real estate agent. Ask your agent for an invite link, and you'll receive an email to create your account.

Yes! HomeIQ Academy is completely free for homebuyers. Your real estate agent provides it as part of their service to you.

Your Readiness Score (0-100) is based on four factors: credit score range (35%), debt-to-income ratio (30%), down payment savings (20%), and completed learning modules (15%). It updates as you complete modules and as your financial situation improves.

No. We never access your credit report or bank accounts. All financial data is self-reported and used only to calculate your personalized score.

On the login screen, tap "Forgot password?" and enter your email. You'll receive a link to reset your password within a few minutes. Check your spam folder if you don't see it.

Yes. Sign in with the same email and password on any device. Your progress syncs automatically.

Email support@homeiqacademy.com with the subject line "Account Deletion Request" and we'll process your request and remove all associated data within 30 days.

HomeIQ Academy sends push notifications for lesson reminders, score updates, and messages from your agent. You can enable or disable notifications in your device settings at any time.